Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

With Route, customers track 11+ orders per month and check their package status 8-10 times. Keep your brand top-of-mind and direct customers back to your site with immersive tracking …

You can monitor your order’s shipping status any time using Route’s web tracking page, which includes your order’s tracking status, its estimated delivery date, and in some cases, …

You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere (even Amazon) and track it with Route.

As soon as you file a claim on a Route-protected order in our Resolve Center, we assess the issue against Route’s policies to determine whether it qualifies under our coverage.

In addition to following our own privacy and security policies, Route implements security and privacy requirements from email service providers, such as Gmail, that the Route app …

When you or your customers file a claim through Route, you can stay up-to-date throughout the issue resolution process in the Claims tab in the Merchant Portal.

Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your …

Submit a request For Consumers Help Center Track Your Package Customer Support Route for iOS Route for Android Terms and Conditions Privacy For Merchants Track Protect Discover …