Google Gemini unexpectedly surges to No. 1, over OpenAI, but benchmarks don’t tell the whole story
Google's Gemini-Exp-1114 AI model tops key benchmarks, but experts warn traditional testing methods may no longer accurately measure true AI capabilities or safety, raising concerns about the industry ...
Inside Microsoft's struggles with Copilot
Customers are dissatisfied with Copilot, rivals are circling, and Microsoft insiders are skeptical: a BI exclusive.
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No Jitter Roll: AI Agents Debut from Five9, Cognigy, Snowflake and DataRobot
Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered Contact Center solution.
The Way We Interact With AI Chatbots Is Changing
When OpenAI launched its ChatGPT chatbot in 2022, it looked as if a new generation of artificial intelligence tools was about ...
How a New Voice Translation Tool Is Making Multilingual Meetings Easier
DeepL has rolled out its first voice translation solution, DeepL Voice. There are two products that were unveiled, “Voice for ...
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Health systems band together to test and publicly rank top AI models
Mass General Brigham, Emory and other providers will assess different AI models from companies like Google, Microsoft and ...