Making requests in a polite way is an important skill Most people learn how to say 'please' and 'thank you' at a very young age – but what about politeness in the English-speaking workplace? What do ...

We all make requests of one another, and hope we’re persuasive enough to succeed. Usually the requests we make have little impact or importance in the grand scheme of things. But sometimes, every once ...

It was a typical Tuesday morning at 8:30, and I was working with my personal trainer. What I love about my trainer is that she doesn’t yell or intimidate. Instead, she has this uncanny ability to see ...