Many have dismissed the lowly branch banking network as dead — or at least nonstrategic. Maximum resources need to be focused on digital points of customer engagement, the argument goes. This ...

Now that mobile banking has become routine for many people, some digital banks with no branches are working to become the primary institution for more depositors. At the same time, several major ...

The continued investment in branches is a continued investment in bankers. A well-trained, motivated banker turns a physical location into a relationship hub, writes Dave Martin, of BankMechanics. I ...

For years, the banking industry accepted branch closures as an inevitable consequence of digital transformation. New research from Curinos and Adrenaline suggests that assumption is changing. More ...

The branch has a new job, and most banks have not clearly defined it yet. Digital banking has steadily eliminated the routine reasons customers once had to visit a branch, from deposits and ...

Bank branches are on the decline. With customers able to complete all their banking needs through their phones, banks no longer feel the need to shell out rent money on empty brick-and-mortar ...

Forbes contributors publish independent expert analyses and insights. I am a personal finance expert and writer. The American bank branch is shrinking fast. Over the past decade, the average branch ...

As consumer banking habits evolve, financial services institutions are rethinking the traditional branch model. The number of bank branches has dropped a lot in recent years, with nearly 2,000 bank ...

Major banks have cut almost half their branches since 2017; mortgage brokers are welcoming neglected borrowers with open arms ...